Our Guarantee... All items purchased from the GretschGuitars.com Online Store are 100% satisfaction guaranteed. You may return anything purchased from us (except used parts!) within 30 days of receipt if you are not completely satisfied. Depending upon product availability, we will exchange or replace it with another item of equal value. If you just don't like it or it's not what you expected, simply return it and we will credit your credit card. We do not want you to have to keep anything from the GretschGuitars.com Online Store with which you are not completely satisfied. *Please note that we currently deliver orders within the United States only. Click here to learn more.